Order Handling
* We will process your orders within 02 business days after the payment is confirmed.
* Most of our products are shipped from the UK.
* Please note we can’t cancel the order after it’s been dispatched.
Shipping Policy
Shipping Terms
* We support shipping to USA, Canada, EU, Australia and New Zealand.
* We cannot ship to a PO address.
* Please double check your shipping address before placing an order: Too often a simple error or a missing detail can mean that your shipment will arrive late or not at all. We will try to reach out to you (via email or phone) if the shipping address you entered doesn’t match with the address on file with the shipping carrier.
Shipping Method
* We offer free shipping with tracking available.
* Shipping vendor: USPS, UPS, FedEx, DHL, Royal Mail,…
* To track your shipment, please access Track your orders page.
Shipping Time
Free shipping with tracking is available. Delivery times depend on the shipping address and, based on our records, typically range from 3 to 15 days. Please note that customs processing and the efficiency of local postal services may also impact delivery times.
We keep following up with our carriers until you receive your package.
