Write to us!

A small shop. One inbox. We answer everything personally, usually within a working day.

Send a message

The smaller details

If you'd rather write directly, or you have a parcel that's gone astray. Anything is fine. We get to it all.

By email

hello@tinypatio.com

For order questions, kits, or any of the above.

Inbox hours

Mon to Sun · 9 to 5

UK time. Weekend messages get answered Monday morning.

A Note on Damaged Parcels ✦

If your kit arrives damaged, please don't worry. Just send us a quick email with a photo of the damage and the outer packaging within 14 days, and we will gladly arrange a brand-new replacement or a full refund.

Help us improve

We're always learning. If something isn't quite right, or if you have an idea for how we can improve, we'd love to hear it.